Direct deposit is the way you will receive your IHSS/WPCS paycheck. With direct deposit your IHSS/WPCS paycheck is deposited directly into your checking or savings account, or onto a pay card of your choice, instead of being mailed to you through the U.S. Post Office. A pay card is a reloadable card you can use for direct deposit and to make purchases and withdrawals.
The fastest and easiest way to sign-up for direct deposit is by going to the landing page of your IHSS Electronic Services Portal (ESP) account. Select the Financial tab, select Direct Deposit, then select Direct Deposit Entry. If you are not using ESP to enroll, you must complete and return the Direct Deposit Enrollment/Change/Cancellation Form (SOC 829) and mail it to the address provided on the form. Please be aware that a separate enrollment form must be completed for each recipient for whom you provide IHSS services.
You may also call the IHSS Service Desk at 866-376-7066 and request the form be send to you via mail.
The Online Direct Deposit Enrollment Service allows current, active IHSS/WPCS providers in all California counties the ability to electronically enroll, change or dis-enroll via the CDSS IHSS ESP website, instead of using a paper form. The paper enrollment form is still available on the CDSS website for those who want to use it.
• Can receive their paycheck faster because they no longer have to wait for their paper warrant to be delivered through the post office.
• No longer have to wait for a paper warrant to be mailed to them, their IHSS/WPCS paycheck will be deposited directly into their bank account.
• No longer have to worry about the paper warrant being lost or stolen.
Providers need to log into their account on the IHSS ESP website, then select the Direct Deposit option in the Menu located at the top of the screen and follow the instructions.
It takes approximately 30 days for the provider(s) to start receiving Direct Deposit after they successfully submit their Online Direct Deposit enrollment request.
The provider should continue to submit their timesheets as they wait for their Direct Deposit to begin. A provider’s Direct Deposit enrollment request and use of Direct Deposit does not change the way they submit their timesheets.
IHSS/WPCS providers who have general questions about Direct Deposit can call the IHSS Service Desk during business hours at 1-866-376-7066.
Just the same, IHSS/WPCS providers who have questions about creating or accessing their ESP account or entering their direct deposit information online can call the IHSS Service Desk during business hours at 1-866-376-7066.